FAQ

Managed IT services allow businesses to delegate their IT operations to an expert third-party organization that specializes in handling these responsibilities. 

Our managed IT services proactively monitor systems, resolve issues, and perform work with a level of expertise and efficiency unparallelled to other solutions, at a lower cost than employing an in-house IT resource.

Absolutely.   Imagine never having to wait on hold again.  

One of the great things about the service we offer is your staff can call the Computer Doctor for any issue.  We’ll take it from there. 

 

Yes.  We implement a combination of data backup and disaster-recovery solutions that work cohesively to ensure your organization’s critical business functions will continue to operate in the face of serious incidents or disasters that might otherwise have interrupted them. If an interruption does occur, we will have it recovered to an operational state within a reasonably short period.

We are also versed in HIPAA regulations and make sure those i’s are dotted and t’s are crossed. 

The Computer Doctor also offers Break/Fix repair services to organizations in a fee-for-service framework.  We repair computers at Computer Doctor of Hampden.

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